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All Technology AI Use Cases

Accelerate data integration from multiple sourcesAnalyse HR data to provide support to employee satisfactionAnalyse and suggest improvements for CVs and resumesAssess building damage from weather or natural disasters with drones and satellite delivered imageryAssist IT Project management by keeping track of progress and estimating riskAssist developers by helping them to identify code errors in real-timeAssist visually impaired people by describing images or reading textAugment traffic control processes at (air)portsAutogenerate captioning on video or audio filesAutomate CV and resume screeningAutomate background checking for potential employeesAutomate building systems to reduce energy costs through AI powered adaptive temperature and energy controlAutomate content generation for video and image based marketing materialsAutomate contract due diligenceAutomate control decisions in control room environments to reduce cost and human errorAutomate customer service conversations through a text chatbotAutomate customer service voice conversations with conversational agentAutomate cybersecurity systemsAutomate data cleansing and validationAutomate flagging and/or removal of user generated and uploaded media contentAutomate generation of conversational media contentAutomate legal research through search and referencing of documentationAutomate management of the onboarding process for new employeesAutomate media and brand content management and taggingAutomate network packet routingAutomate performance management data gatheringAutomate prioritisation of potential sales leadsAutomate product testing and quality assuranceAutomate project management to monitor progress and identify risksAutomate protection of privacy in mapping data generation processesAutomate responses to candidate questions during recruitment and enhance candidate engagementAutomate review of contracts such as NDAsAutomate routine technical support activities like password resetAutomate sales conversations through a text chatbotAutomate software coding, testing and production deploymentAutomate software testing as part of pre-launch / update processAutomate syncing of sales process data such as calendars and contact reportsAutomate testing of web applications and apps as part of continuous developmentAutomate the coordination of team schedulesCensor user generated content on social media and other platformsCollate and visualise connected dataCollate product information from multiple sources for central accessCreate 3D models of 2D imagesCreate ersatz individual digital presence based on digital content captureCreate maps from satellite and other remote imageryCreate new productsCreate questionable social media content to influence public opinionCreate tailored emailsCreate text based content optimised for customers and consumersCreate video and image based content optimised for customers and consumersCustomise media library catalogue images to drive user click throughDeliver a speech recognition library-SDK-API to support developersDeliver appropriate information to user at relevant timesDeliver personalised training courseDeliver visual search capability (e.g. for apps dealing with specific product categories like wine or fashion)Deploy decoy assets to support activities such as network security managementDetect anomalies in software stacks prior to deploymentDetect fake biometric credentialsDetect manipulated or falsified mediaDetect potentially fraudulent or nefarious usersDiagnose emotional reaction to enhance customer experienceDiagnose known diseases from scans, images, biopsies, audio and other dataDigitise and automate processes using Robotic Process Automation (RPA)Discover new trends in content consumption patternsEnable self-learning option generation in CAD softwareEnhance product and service offeringForecast new product demandGenerate cloned voicesGenerate synthetic datasets for deep learningGenerate works of literary fictionHighlight likely issues like copyright infringement or audience age suitability in media contentIdentify alternative roles for candidates during or after recruitment processIdentify and incentivise influencer and net promoter networksIdentify and manage potentially fraudulent activityIdentify and source potential candidates in the marketIdentify design problems in pre-production to reduce ramp-up time to maximum outputIdentify fraudulent activity using unusual payment transaction patterns and other dataIdentify high value B2B leads through analysing internal and external dataIdentify key characteristics of successful employees for recruitment and career development supportIdentify physical properties of scanned imagesIdentify risk of surface visible disease via camera phoneIdentify security-related individual targets from range of data including sensors, camera feeds and suspect activityIdentify social media users through cross platform facial recognition to deploy phishing or marketingIdentify source language of written textImprove Interactive Voice Response (IVR) effectivenessImprove administrative productivity with Robotic Process AutomationImprove audio qualityImprove image (and video) qualityLeverage a Natural Language Processing library-SDK-API to support developersLeverage a deep learning library-SDK-API to support developersLeverage a machine learning library-SDK-API to support developersLeverage an image recognition library-SDK-API to support developersMake a reservation for customerManage cybersecurity threats and regulatory reportingMap communications across the organisation to improve team productivityMap physical behaviour and interaction across the organisation to Improve team productivityMatch expectations from both sides of a 2-sided online marketMinimise compute resource requirements in portable devicesModel city-wide process flows and cross-departmental outcomesMonitor and measure employee digital media access to support productivity improvement

Technology Case Studies

Acer America improves service by decreasing repeat caller rate by 15% with responses powered by natural language speech recognition.Acxiom improves opportunity-to-close problems for their sales team, claiming near-100 percent renewal rate, with machine learningAdobe Research team investigates current approaches in machine learning for automating data cleansing and finds them inadequateeAdobe is developing technology to detect manipulation in images using a deep neural networkAipoly app identifies objects and uses voice to describe them to visually impaired peopleAirbnb improves search results ranking with the use of deep learningAlibaba has reduced customer service staff needs for its marketplace vendors by introducing a chatbotAmazon stops using machine learning program to evaluate job candidates based on historical resume datasets due to gender biasAndroid is planning to extend battery life in its mobile phones by implementing convolutional neural networks developed by DeepMindApple iOS 10 creates thematic movies from user photos using facial recognition while remaining low latencyAtos SE deploys Robotic Process Automation to automate extracting information in IT tasksBLOKWORX, an IT security services firm, to detect potential cyber threats using machine learningBaidu improves ad targeting for its online users resulting in increased advertising revenue through deep learningBaidu researchers synthesise speech through neural voice cloning with limited data samplesBytedance ranks web content according to the preference of each user by analysing their behaviour using machine learningCV Compiler analyses technical resumes and recommends improvements using machine learningCapgemini improves software development productivity and quality by using machine learning driven "low-code development"Cereproc generates synthetic speech from text using natural language processing and machine learningCisco improves its online conferencing platform using accurate voice and chat assistantsCitrix''s IT department achieves 30% more deliverables and deploys cloud software upgrades 75% faster by tracking application performance and code changes using machine learningCode.org saves 80% testing time by automating user interface testing across different devices and platforms using visual validation toolsCodeship automates functional testing of web-based software applications using machine learningConstant Contact adapted a DevOps culture and monitors application performance constantly using machine learningCoyote improves the accurate reporting of speed limits by 9% using machine learningDXC Technology automates triage of support tickets using machine learningDXC Technology has increased new business wins by 20% by automating with a contract management platformDeepMind achieves human specialist accuracy in diagnosing retina disease based on scans using machine learningDeepMind achieves superhuman performance with its Go-playing AI program using reinforcement learning and neural netsDell reduces costs while ensuring contractual obligations are met with contract analysis automationDeputy introduces AI for automatic shift scheduling for its staffing management appDropbox optimises document ranking and retrieval features with the use of machine learningDropbox''s in-house OCR system for document scanning outperforms commercial libraries by using neural networksEarthport Payment Network reduces false positives of automated suspicious transaction detection using AML risk data in real-timeElectronic Arts is developing an AI agent which can test for quality assurance during video game production by learning to play against humansEpson America automatically follows up on 50,000 annual leads and generates 75% more qualified leads with the use of email conversational agentsEpson America increases engagement and marketing qualified leads by 240% and 75% respectively with AI-powered sales assistantEquinix predicts customer churn with 90% accuracy using a machine learning neural network modelEyeo leverages machine learning and object detection to develop ad blocking technologyFacebook and CrowdAI researchers develop a machine learning method to identify geographic areas heavily affected by natural disastersFacebook and Instragram are automating detection of images related to drug dealing posted on the social media platformsFacebook attemps to assess suicide risk of its users based on their public posts on the platform using AIFacebook builds three times more detailed population maps than any other source using artificial intelligenceFacebook enhances buyer and seller interactions on Marketplace through their automated AI assistantFacebook identifies and removes 8.7m child abuse images from its platform within a few months with machine learningFacebook improves fast, accurate translations for more languages using unsupervised machine learningFacebook improves user experience using ranking algorithm to optimise content based on user behaviourFacebook is testing a system to recommend products on Marketplace similar to photos of items people are looking forFacebook is trying to combat misinformation in the site’s news feed with machine learningFacebook optimises experiments for server performance and ranking improvement using reinforcement learningFacebook optimises sellers'' listings on Marketplace using AIFacebook provides technology able to turn 2D images into 3D modelsFacebook reduces time needed to support new queries to its internal reactive cache by using machine learning from weeks to minutesFacebook shuts down its virtual assistant chabot experiment as it proves it cannot live up to the difficulty of the tasks it is asked to performFacebook''s Marketplace achieves a nearly 100% increase in consumer engagement using computer vision and natural language processingFast.AI more accurately classifies text while requiring less training data due to a new natural language processing techniqueGoogle Brain researchers develops a method to avoid machine learning model discrimination against legally protected attributesGoogle DeepMind plans to build complete 3D models from a few pictures using generative query networkGoogle Health improves predictions of hospital patient medical outcomes by using deep neural networks trained on 46 billion data pointsGoogle Lookout audibly describes environments in real-time for the visually impairedGoogle Maps makes dishes recommendations for restaurants using machine learningGoogle Research detects diabetic eye disease as well as leading ophthalmologists with machine learningGoogle Translate reduced translation errors by more than 55% in its translation services using Recursive Neural NetworksGoogle YouTube drives 60% of video clicks through its machine learning recommendation system for usersGoogle YouTube identifies 98% of the videos it removes for promoting extremism using machine learningGoogle YouTube recommendation system uses human raters to train AI resulting in potential inappropriate content promotionGoogle claims it can prioritise an organisation''s files based on activity and calendar events using machine learningGoogle drove a 15% reduction in power usage effectiveness overhead in cooling their data centres through advanced reinforcement ensemble machine learningGoogle improves hiring process, employee on-boarding, training, productivity and retention rate using people analyticsGoogle launches two apps for the hearing impaired on its Android phoneGoogle predicts river floods and their severity using AI based forecasting modelsGoogle trains system to take photos automatically using machine learningGoogle trials Duplex as a natural conversation agent and assistant to automate scheduling activitiesGoogle''s Gmail automated composition feature has led to 10% of English language replies being machine written and human approved, speeding up email compositionGoogle''s cocktail party effect uniquely identifies and focuses on an individual''s voice while watching a video of people talking in a crowded roomH2O.ai to offer interpretable ready-to-deploy deep learning and machine learning algorithms for enterprises to enable a faster transition to AIHP.Inc integrates data from various isolated data sources using machine learningHitachi conducted an on-site demonstration of a warehouse management system equipped with its AI technology where results showed efficiency improvement in logistics tasksHuawei launches operating system for smart cities using AIIBM bases employee reviews on not only past performance but on 96% accurate predictions of future performance using machine learning modelsIBM launches Equipment Maintenance Assistant to predict equipment maintenance requirements and aid technicians in diagnosis and repair using machine learningIndix automates and standardises product information retrieved from a variety of sources using machine learningInfluential assesses suitability of social media influencers for use in marketing campaigns by analysing social media content using natural language processingInstagram automates image description generation using machine learningInstagram battles bullying on its platform with machine learningKeenCorp plans to gauge employee engagement and impact of changes by analysing internal emails using natural language processingKik, a popular messaging platform, uses machine learning to integrate and scale different systemsKono bot checks participant calendars and suggests meeting schedules that work for everyoneLG maximises consumer engagement with ad video using machine learning and machine visionLabsix researchers generate images and objects which deceive Google''s image classifier successfully 96% and 84% of the time but remain undetectable to humansLobe is a visual tool that can be used to build custom deep learning models without writing any codeLuka has developed a chatbot which imitates people, alive or deceased, using a corpus of their text communicationsMIT Researchers design tool to optimise product designs according to optimal efficiencies and performance objectivesMicrosoft Research predicts underperforming biotech companies with 62% accuracy in tests natural language processingMicrosoft enables real-time subtitles on Skype video chat softwareMicrosoft launches deep learning based local language translation service in India supporting 22 languagesMicrosoft trials AI to analyse strategic partners contractsMicrosoft''s Bing enhances image search uses deep learning to automatically detect objects in an image and give more comprehensive search resultsMicrosoft''s Seeing AI app identifies and describes objects at which the smartphone camera is pointed to assist visually impaired peopleMicrosoft''s Tay bot project is taken down after generating sexist, racist and offensive comments onlineMonster achieves 20% increase in job applications worldwide with machine learning
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