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All Professional Services AI Use Cases
Accelerate claims processing by automating processesAccelerate identification and protection of intellectual propertyAddress employee concerns anonymouslyAnalyse HR data to provide support to employee satisfactionAnalyse and understand customer sentiment displayed through direct customer contactAnalyse credit risk of individual customersAnalyse legal documents and extract important data points and clausesAnalyse legal documents and prepare first draft responseAnalyse social media data to evaluate architectural or planning impact of new developmentsAssess compatibility of employees or candidates to form efficient teamsAssist IT Project management by keeping track of progress and estimating riskAutomate and manage electronic billing of legal hours workedAutomate categorisation of documents for discovery and disclosureAutomate contract due diligenceAutomate customer service disruption alertsAutomate cybersecurity systemsAutomate decision processes for applications or permittingAutomate discovery of compliance status against GDPR regulation or similar data legislationAutomate document productionAutomate document redactionAutomate key workflow steps in the M&A processAutomate legal research through search and referencing of documentationAutomate logo creationAutomate personalised content marketingAutomate preparation of data for inclusion in analytics platformAutomate review of contracts such as NDAsAutomate software coding, testing and production deploymentAutomate software testing as part of pre-launch / update processAutomatically classify businessesCodify legal expertise for automated deploymentCollate and evaluate site data for architectural planningCollate data and evaluate potential architectural site remotelyCompose and conduct market researchCrack security systemsDetect anomalies in software stacks prior to deploymentDetect fake biometric credentialsDetect potentially fraudulent or nefarious usersDiagnose emotional reaction to enhance customer experienceDigitise and automate processes using Robotic Process Automation (RPA)Discover new complex interactions in the financial system to support better risk modelling and stress testingEnable self-learning option generation in CAD softwareEnhance electronic discoveryEnhance product and service offeringEvaluate where brand is appearing to check for inappropriate usage and placementForecast asset pricing based on market patternsIdentify and incentivise influencer and net promoter networksIdentify and manage potentially fraudulent activityIdentify and source potential candidates in the marketIdentify high value B2B leads through analysing internal and external dataManage cybersecurity threats and regulatory reportingOptimise domestic or office environment with better interior design or dynamic mood-reflecting decorationPredict asset price movements based on greater quantities of data to inform trading strategiesPredict case including litigation outcomesPredict likelihood of recividism or criminal activity on an individual basisPredict potential risks in financial audit processPredict propensity to support political causes / actorsScan social media to discover references to product and competitors for product management purposesStress test biometric seurity systemsSupport review and design of supplier contracts
Professional Services Case Studies
Accenture redeploys after automating tasks with RPA systemAllen & Overy monitors legal press and media with machine learningBA-HR reduces legal document review time by a third using a machine learning platformBaker McKenzie plans to automate part of due diligence via machine learning contract review platformBakerHostetler plans to improve research process efficiency by implementing the ROSS legal botBloomberg has piloted a short term market forecasting application which uses deep learning to make predictionsCAS reduces time spent on contract analysis for Brexit implications by 75% using a machine learning platformCambridge Analytica claims to have targeted voters by modelling voter propensity to persuasion through a variety of emotional state approachesCapco builds more efficient teams by determining the optimum mix of values with machine learning analysis of online quizzesCaseCrunch''s AI program demonstrates greater accuracy predicting the outcomes of historic PPI cases than human lawyersChoozle announces partnership with Oracle''s Grapeshot to determine optimal online ad placement and ensure brand safety using AIDataminr''s alerts its customers in real-time about events that could potentially impact the financial markets by using text mining to collect data from social mediaDeloitte saves between 20-90% time in reviewing complex documents such as contracts using machine learningDoNotPay has succesfully appealed £2 million in parking tickets using a chatbot to contest tickets based on user inputsDun & Bradstreet saves 10,000 hours of work annually by using natural language processing to categorise five million firms in its directoryEY develops embedded audit analytics system, Helix, to automate auditing complex transactionsEarthport Payment Network reduces false positives of automated suspicious transaction detection using AML risk data in real-timeElevate Services reduced contract review time by 55.5% using Kira automated document classification and data extractionFICO reduces bank''s losses on delinquent customers by up to 25% with machine learning that predicts consumer credit riskH&R Block improves filing acceptance rates by 10% by monitoring the performance of its online tax filing application and user experience using machine learningIllinois Institutes''s Chicago-Kent College of Law researchers predict outcomes of US Supreme Court decisions with 70% accuracy using machine learningInfinity Property & Casualty processes claims 35% faster by developing a solution to flag potentially fraudulent claims using machine learningInfluential assesses suitability of social media influencers for use in marketing campaigns by analysing social media content using natural language processingJPMorgan reduced lawyers'' hours by 360,000 annually by automating loan agreement analysis with machine learning software COINKingston Smith automates financial auditing by analysing transaction data against users and vendors and identify risk using machine learningLawBot predicts the chance of winning a legal claim with 71% accuracy based on user inputsLogojoy uses machine learning to design logos based on customer preferenceLovData tests automatic redaction of data in court case documents using machine learning and natural language processingMARS Marketing improved accuracy of purchase intent in marketing research by 8% using facial analysis during ad viewingMcCann Fitzgerald reduces number of documents for review by 99% for GDPR compliance through its app which automates assessmentMondelēz International saved on expenses by automating client contract analysis ensuring corporate spinoff delivered on-time and budgetMoody''s Analytics find loan risk prediction is improved using AI models over its proprietary RiskCalc modelMuckle LLP reduced manual document review workload by 95% using used technology assisted reviewNorthstar Location Services decreases customer call escalation by 54% and handle time by 35% implementing Castel Detect to monitor emotional thresholds during customer service callsOrange Silicon Valley speeds up project completion using TARA machine learning hiring and project management platformOsler, Hoskin & Harcourt LLP increases document review efficiency by using Kira document analysis software to draw out relevant information from contractsOverbond predicts yields for new bond issues with less than 0.02 percentage point inaccuracy by using machine learningPaypal keeps fraud losses at about one-third of industry average using machine learning and deep neural networks to predict whether a transaction is fraudulent or normalPortolano Cavallo reduces manual document review time by 33% for merger and acquisition due diligence using Luminance''s machine learning platformResearchers generate fake fingerprints using neural networks and successfully trick fingerprint matching security systemsServizi in Rete detects cyber-security threats in real-time using unsupervised machine learning to classify every action in the networkSojern enhances employee engagement to achieve near 100% participation to gain actionable insights into employee performance and areas of improvementSpot helps firms address employee grievances anonymously using chatbotStecklein & Rapp law firm increases productivity by 20% through automation of billing trackingTailor Brands creates, schedules, and optimizes content to share on social networksThe Inter-American Court of Human Rights automates repetitive legal tasks using AIThe LawGeex AI algorithm outperforms human lawyers by 9% in identifying issues with historic non-disclosure agreementsThe Public Prosecutor''s Office of the City of Buenos Aires automates about 50% of the normal workload and produces rulings with artificial intelligenceThe Shanghai No. 2 Intermediate People’s Court adopts judge assistant powered by AIThomson Reuters expedites the remediation process by 30% for clients using a machine-learning contract analytics platformUS Justice system standardises bail permission through deploying algorithms but generates significant debate on biased outcomesWalmart plans to automate drafting of initial discovery requests for legal complaints against the company using LegalMationYouFirst optimises video campaign and brand strategy through emotion tracking