Information Technology
Use Cases
Showing 73 use cases in Information Technology
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NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Accelerate Application Modernisation with AI Code Refactoring
Software and IT servicesInformation Technology
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Achieve 10.5+ Hour Monthly Developer Productivity Gains at Financial Exchange
Investment banking and investment servicesInformation Technology
Allocate cloud compute resources in real time for web and mobile applications
Monitor application performance for cloud compute resource allocation - scaling up or down and switching on or off capacity in response to web and mobile application usage numbers.
Information Technology
Analyse large text datasets to uncover trends from documentary evidence
Across large text datasets - for example, historical archives - there will be trends or insights that can be analysed but which it would take a human observer too much time to process. Although still at a relatively rudimentary stage this will become an increasingly powerful tool for creating new insights and levels of knowledge.
EducationInformation Technology
Assist IT Project management by keeping track of progress and estimating risk
AI can be used to automate aspects of project management such as reporting, progress tracking, version control, production roll out, resource estimation, risk prediction etc
Software and IT servicesInformation Technology
Assist developers by helping them to identify code errors in real-time
Assist developers by using AI to help them accelerate code development by automatically spotting errors
Software and IT servicesInformation Technology
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Engineering Ticket Triage and ML Model Deployment
Software and IT servicesInformation Technology
Automate cybersecurity systems
Utilise learning systems to effectivel and swiftly respond to security threats, many of which may have been delivered with machine learning support. This is a game where every innovation in defence triggers the next innovation in attack - and vice versa.
SecurityInformation Technology
Automate matching of 3rd party data sets such as IDs
Leveraging 3rd party data to better understand existing customers and target potential customers is critical. However, the basics of ensuring correct data matching among different sets is essential to deliver this and can be very labour intensive.
Information Technology
Automate network packet routing
Network packets must be correctly identified and routed in order to maintain network functionality including controlling traffic flow, operationalising firewalls, and measuring networks.
Internet services (consumer)Information Technology
Automate project management to monitor progress and identify risks
Automate project management to monitor progress and identify risks
Information Technology
Automate software coding, testing and production deployment
AI writes code autonomously usually within set parameters to enable rapid scaling of new applications and tools
Software and IT servicesInformation Technology
Automate software testing as part of pre-launch / update process
Frequently, currently in parallel with human QA team software is tested pre-launch for potential issues - especially where it might have an impact on other software in the stack. The AI enables a wider variety of relationships to be tested than humans alone can perform, frequently at a far faster rate.
Software and IT servicesInformation Technology
Automate testing of web applications and apps as part of continuous development
Automate testing of web applications and apps as part of continuous development - opportunities include ensuring less downtime and continued business improvement as well as potentially A/B testing at scale
Internet services (consumer)Information Technology
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Build AI API Management Platform for Scaling Enterprise AI Adoption
Software and IT servicesInformation Technology
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Build AI Employee Internal Assistant for Property Developer Operations
Real estate development operationsInformation Technology
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Build AI for BFSI Agentic Operations Platform Connecting Critical Systems
BankingInformation Technology
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Build AI for Country-Level Financial Transaction Monitoring and Forecasting
BankingInformation Technology
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Build AI-Powered Internal Research and Knowledge Retrieval
Information Technology
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Build Construction Project Knowledge Management with AI
Construction and engineeringInformation Technology
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Build Enterprise Banking ML Platform Across 30+ Business Domains
BankingInformation Technology
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Build Millisecond-Speed Marketing Automation with AI Form Population
Information Technology
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Build SaaS Platform AI Developer Tools for External Developer Ecosystems
Software and IT servicesInformation Technology
Codify expertise for automated deployment
"Codifying business expertise so that is more widely available and understandable. For example investment decision-making approach or economic modelling skills
Information Technology
Crack security systems
Breaking security systems is a growing field of study by a variety of actors - often of the malignant sort. Whether predicting PIN numbers from acoustic signals or spoofing iris images this is a race between attack and defence.
CrimeInformation Technology
All Information Technology AI Use Cases
Information Technology Case Studies
30SecondsToFly struggles to scale the automation of SMB corporate travel management with the deployment of text chatbotsASOS.com researchers demonstrate improved customer lifetime value predictions using neural networks and automatic feature selection but do not advise implementation due to increased costAT&T monitors its network constantly offering seamless service and plans maintenance and upgrades optimally using machine learningAcer America improves service by decreasing repeat caller rate by 15% with responses powered by natural language speech recognition.Adobe Research team investigates current approaches in machine learning for automating data cleansing and finds them inadequateeAdobe is developing technology to detect manipulation in images using a deep neural networkAllstate is offering pay-as-you-drive plans based on measurement and analysis of customer real-time driving behaviour resulting in up to 30% reduction in premiumsAmazon announces its Comprehend Medical platform to analyse unstructured medical textsAstraZeneca improves internal management of its global data sources through organisation, search and information extraction using an AI platformAtos SE deploys Robotic Process Automation to automate extracting information in IT tasksAviva offers up to 30% discounts on insurance premiums based on actual driving behaviour that is monitored and analysed through machine learningBLOKWORX, an IT security services firm, to detect potential cyber threats using machine learningBMW will self-diagnose faults and issues limiting car performance and collect data from connected vehicles with machine learning analyticsBakerHostetler plans to improve research process efficiency by implementing the ROSS legal botBaltimore Gas and Electric generated $2.8 million in economic benefit from identifying fraud and unbilled energy usage with machine learningBank of NY Mellon reduces processing and trade entry turn around time by 88% and 66% respectively using robotic process automation.Barclays automates processing and reduces bad debt provisioning by millions using Robotic Provision AutomationBeijing Tian Tan Hospital is testing the detection of type, location and severity of a stroke using machine learningBerkeley Lab to use deep learning to analyse alternate data sources for more accurate predictions of air qualityBlaBlaCar optimises conversion rate and improves retention with machine learning predictive analytics that integrate data from multitudes of sourcesBlueDot identified Wuhan pneumonia outbreak from social media posts before WHO made public announcement on COVID-19British Telecom improves network security by using machine learning to detect real-time cyber threatsCAS reduces time spent on contract analysis for Brexit implications by 75% using a machine learning platformCapgemini improves software development productivity and quality by using machine learning driven "low-code development"CargoMetrics analyses satellite shipping imagery and plans to to identify investment opportunities based on the data with machine learningCenters for Disease Control and Prevention reduce polio report generation time to 1 hour using machine learning to automate regional mapping of the diseaseChronopost International ensures on-time deliveries during peak activity with machine learning predictive analyticsCitrix''s IT department achieves 30% more deliverables and deploys cloud software upgrades 75% faster by tracking application performance and code changes using machine learningClarivate Analytics aims to improve article peer review efficiency by adding natural language processing to its ScholarOne platformCode.org saves 80% testing time by automating user interface testing across different devices and platforms using visual validation toolsCodeship automates functional testing of web-based software applications using machine learningCommerzbank attempts to cut research costs by automating analyst reports generationCondé Nast improves average response time to issues during new content and capability rollout to their websites by 70% using machine learningConstant Contact adapted a DevOps culture and monitors application performance constantly using machine learningCoyote improves the accurate reporting of speed limits by 9% using machine learningDARPA simulates flight and landing of Boeing 737 by an AI-driven robot co-pilotDNK protects its system from cyber threats and proactively defends it with a self-learning threat detection solutionDanone reduces forecast error and lost sales by 20 and 30 percent respectively and achieves a 10 point ROI improvement in promotions with machine learningDeepMind aims to improve machine learning system to detect breast cancer from images with more diverse datasetDeutsche Bahn reduces maintenance cost by 25% and delay-causing failures using machine learningDeutsche Bank implements AI trading platform for predicting equity prices and volumeDictionary.com automates software testing before release, saving days worth of effort using machine learningDreambox offers students larger and faster gains in achievement through AI adaptive learning according to a Harvard reportDropbox optimises document ranking and retrieval features with the use of machine learningDropbox''s in-house OCR system for document scanning outperforms commercial libraries by using neural networksDun & Bradstreet saves 10,000 hours of work annually by using natural language processing to categorise five million firms in its directoryElectronic Arts is developing an AI agent which can test for quality assurance during video game production by learning to play against humansEnigma Pattern cracked the German WW2 Enigma code in just under 13 minutes by recognising German language patternsExpedia Affiliate Network optimises resource utilization and deploys changes 50% faster by constant monitoring of cloud-hosted applications using machine learningFBI maintains law enforcement database searchable by facial recognitionFacebook is trying to combat misinformation in the site’s news feed with machine learningFacebook optimises experiments for server performance and ranking improvement using reinforcement learningFacebook reduces time needed to support new queries to its internal reactive cache by using machine learning from weeks to minutesFoxconn to identify and predict defects in manufacturing process with machine visionFrance Telecom''s Telekomunikacja Polksa realised that certain customers have a greater or lesser influences on networks of mobile phones users. If highly connected networkers churn then this is likely to cause a large ripple effect. To improve customer churn prediction and identification of who to retain they developed social graphs and analysis based on the transaction history and network connections of customers. This allowed them to improve prediction by 47%.Giunti, an Italian publishing house, detects cybersecurity threats in real-time using machine learningGraphnet detects changes indicative of a seizure in epileptic patients using wearable tracker and machine learning and notifies the patient and carer via appGuilford College improves Wi-Fi and Bluetooth wireless services using machine learningHP.Inc integrates data from various isolated data sources using machine learningHSBC tests automated information extraction system for global trade contractsHovis, a famous bakery in the UK, automates administrative IT processes using machine learningIndian Army plans AI driven translation to communicate with Chinese soldiers in real-timeIndix automates and standardises product information retrieved from a variety of sources using machine learningIntel proposes an automated and proactive healthcare platform to analyse data from wearable devicesIntuitive Surgical enables precise surgeries with smaller and more accurate incisions using robotics by translating surgeon''s hand movements into the instrumentsInvestec achieved a 32% return on implementing an automated research platform from Squirro which generates insights from real-time dataJP Morgan Asset Management, Credit Suisse and Pfizer are using smart search engine to scan through thousands of documents, generating reportsJPMorgan Chase Research improves long/short performance by up to 0.5% by identifying sentiment and locating idiosyncratic risk in news itemsJPMorgan Chase sped up loan application and approval process for small businesses using AI-powered OnDeck to analyse a variety of online dataJapan to automate patient information entry and some medical procedures by investing in 10 AI-powered hospitalsJohns Hopkins Hospital improves patient monitoring and resource allocation in ER and critical care units in real-time using machine learningKebotix aims to speed up materials discovery with machine learningKik, a popular messaging platform, uses machine learning to integrate and scale different systemsLabsix researchers generate images and objects which deceive Google''s image classifier successfully 96% and 84% of the time but remain undetectable to humansLeasePlan, a vehicle management group in the UK, simulates different models to see cost distribution across various dimensions to decide which changes are optimalLovData tests automatic redaction of data in court case documents using machine learning and natural language processingMIT scientists develop system that crowdsources data to speed up drug discovery using neural networksMaria Fareri Children''s Hospital deploys a diagnosis platform using NLP and algorithmic search to assist physicians with difficult to diagnose symptomsMetlife reduces document processing time by 40% by automating data capture from manual documentsMetroPath mitigates cyber threats using Darktrace''s network monitoring and machine learningMicrosoft trials AI to analyse strategic partners contractsNHS investigates whether inflammation plays a role in mental illnesses by extracting blood test results from unstructured medical records with advanced natural language processingNetflix increases quality control efficiency by using machine learning to predict which video assets are likely to failNetflix optimises video quality during user playback using machine learning to improve customer experienceNomura Asset Management quantify news sources as positive or negative to aid analysts in investment decisions using natural language processingNordstrom offers multi-channel services to customers while proactively monitoring performance and customer activity across channels with AI enabled analyticsNovAtel plans to reduce hacking risk through its GPS services to vehicles through deploying Darktrace''s AI-enabled security softwareOcado saves £100,000 per annum by real-time monitoring of cloud migrations and performance of web applications and identifying issues automatically using machine learningOhio State University researchers using NLP to identify security flaws on TwitterOlive navigates old healthcare software systems using RPA and machine learningOsler, Hoskin & Harcourt LLP increases document review efficiency by using Kira document analysis software to draw out relevant information from contractsParticle physicists carry out complex analyses on the 1 million gigabytes of data produced per second during experiments using machine learning.Pixm plans to enhance protection against phishing attacks using computer visionPremier Resort manages its indoor wireless location services using machine learningPrimer AI improves coverage of women of science using natural language processingQuickplay safeguards its data and interconnected systems with Darktrace’s AI-enabled cyber security productReTest automates testing of Java based software application GUI with 82% accuracy using artificial neural networks and machine learningResearchers at Ben-Gurion University of the Negev are developing a system to monitor cybersecurity threats for medical equipmentResearchers at MIT have developed a new deep neural network algorithm that can identify people by detecting movements across walls using Wifi signals with ~83% accuracy