Guilford College is a liberal arts school located in Greensboro, North Carolina.
"Service levels were set up to measure key metrics — like coverage and capacity — ensuring that the Guilford campus community has the best service possible. The new technology also allows IT&S to rapidly isolate issues and address other non-wireless problems efficiently. Mist’s AI engine, Marvis™, simplifies Wi-Fi operations and delivers personalized indoor location services. The Mist platform has a unique Proactive Analytics and Correlation Engine (PACE), which provides the foundation for AI data collection and analysis in the Wi-Fi / BLE domain. PACE collects over 100 pre- and post- connection user and location states in near real-time from every wireless device. This state information is sent to the Mist cloud, where AI algorithms are used for real-time analysis. "
The solution is claimed to offer: * Centralised monitoring * Anomaly detection * Automation * Root cause identification