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Telecommunications Case Studies
AT&T monitors its network constantly offering seamless service and plans maintenance and upgrades optimally using machine learningAT&T pulls sales leads from multiple systems to automate data entry into legacy systems using Robotic Process AutomationBharti Airtel reduces time to hire from weeks to days and offer-drop rate from 80% to 26% through predictive hiringBritish Telecom improves network security by using machine learning to detect real-time cyber threatsBritish Telecom saves an estimated £100M a year using the automated contract analysis platform RAVNEquinix predicts customer churn with 90% accuracy using a machine learning neural network modelFrance Telecom''s Telekomunikacja Polksa realised that certain customers have a greater or lesser influences on networks of mobile phones users. If highly connected networkers churn then this is likely to cause a large ripple effect. To improve customer churn prediction and identification of who to retain they developed social graphs and analysis based on the transaction history and network connections of customers. This allowed them to improve prediction by 47%.Infinera will optimise its supply chain management to make better predictions about delivery dates using machine learningMTN sped up their patent application rate with 50% fewer rejections using TurboPatent''s patent drafting automation platformNeopost identifies customers at risk of churn with machine learning using PredicSisNokia aims to boost 5G network performance and cut costs with the use of machine learningOrange Silicon Valley speeds up project completion using TARA machine learning hiring and project management platformQuickplay safeguards its data and interconnected systems with Darktrace’s AI-enabled cyber security productSK Telecom to prevent voice phishing cyber attacks using AIT-mobile reduces churn by up to 50% by identifying and retaining highly-influential ''tribe leader'' customers with advanced predictive modellingTelefonica O2 automates processing of more than 35% of outsourced business processes using robotic process automationTigoUne reduces management system failure by 80% through a machine learning workforce management solutionUS cellular increases customer lifetime value by 61% by analysing website visitor behavior against online and offline sales, subscriptions and renewals using machine learningVerizon monitors and optimises network performance in real-tim using machine learning to analyse network interface data