Operations
Use Cases
Showing 121 use cases in Operations
Sort by
Accelerate and support key processes with improved human-robot collaboration
Flexible robots that can mimic and work alongside humans are sometimes known as Cobots. This is key as humans and robots can still do different jobs better and if they can work alongside each other without risking injury to humans then this increases flexibility for deployment in manufacturing.
Operations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Achieve 96% Employee AI Adoption in Workers Compensation Carrier
InsuranceOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate AI-Driven Debt Collection and Recovery
BankingOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Client Call Documentation for Financial Advisers
BankingOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Consultancy Work Methods for Client Responsiveness
Consultancy and business servicesOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Digital Identity Verification and Customer Onboarding
BankingOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate E-Commerce Product Attribute Enrichment at Catalogue Scale
Retail generalOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Government Benefits Administration with Document AI
GovernmentOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Insurance Claims for Near Real-Time Settlement
InsuranceOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Live Broadcast Production with AI Camera and Graphics
Media and publishingOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Meeting Summarisation and Action Item Extraction
Operations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Patient Intake and Clinical Workflow Routing with AI
Healthcare providers and servicesOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Pharmacy Benefit Management and Formulary Optimisation
Healthcare providers and servicesOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Prior Authorisation to Improve First-Pass Approval Rates
Healthcare providers and servicesOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Property Documentation and Real Estate Sales Content
Real estate development operationsOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Real Estate Document Management and Validation
Real estate development operationsOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Real-Time Sports Content and Highlight Generation
Entertainment and sportsOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Automate Video Post-Production with AI Editing Tools
Media and publishingOperations
Automate collection of banking data from non-standard documentation
Automate collection of banking data from non-standard documentation (e.g. in shipping paperwork) - this will typically be turned in to standardised banking documentation
BankingOperations
Automate financial planning and other back-office functions
Automate financial planning and other costly back-office functions so as to reduce repetitive work and likely cut back on processing errors. This would be a restructuring of the process to manage with machine learning as opposed to the automation of individual human tasks which is covered under Robot Process Automation (RPA).
Operations
Automate image labelling of components to support complicated infrastructure management
In environments of high complexity and potential risk being able to label components automatically can help with mutliple operational tasks.
ElectricityOperations
Automate point of sale
Self-checkout systems, also known as cashierless, cashier-free or automated checkouts, have increasing functionality built in to them - some of it increasingly powered by AI.
Retail generalOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Build AI Demand Forecasting for Restaurant Menu and Inventory Optimisation
Food, beverage and drugsOperations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Build AI Employee Productivity Tool for SMB and Solo Business Owners
Operations
NewMon May 04 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Build AI Lead Underwriting Model for Complex Insurance Risks
InsuranceOperations
All Operations AI Use Cases
Operations Case Studies
A UK registered charity predicts visitor flow to its building with Markov chain algorithmsA large european bank identifies issues in post-trade operations by analysing mailboxes with the use of machine learningA large european integrated electric power company is predicting, diagnosing and reducing equipment failures in conventional power plants with machine learningARUP saves 790 engineering hours using machine learning to detect utility clash points planning a light rail system for AucklandAXA UK saves 18,000 people hours in six months by deploying bots to handle repetitive tasksAbellio London claims it reduced bus collisions and injuries by 29% and 60% respectively with collision avoidance technologyAbundant Robotics device autonomously harvests apples using machine vision to identify appropriate fruitAccenture redeploys after automating tasks with RPA systemAdmiral automobile insurance planned to offer discounts to drivers based on data in their Facebook profiles but were prevented by FacebookAirbus is investing in developing autonomous passenger aircraftAirbus is offering a virtual assistant for astronauts that gives companionship and expert advice while in space through a neural network based astronaut assistance systemAlibaba Group detects pigs'' pregnancy seven times quicker using facial recognition technologyAnt Financial automates vehicle damage assessment to assist automobile insurers using image recognitionAstraZeneca plans to crack down on online sale of counterfeit drugs in China using machine learning and natural language processingAustralian Renewable Energy Agency improved accuracy of solar energy predictions by 31% using machine learning methods based on a distributed networkAviva accelerates from 400 to 10 days post-merger organisational planning and employee data integration with the use of machine learningBHP saves $5.5M by predicting mining truck maintenance requirements with machine learningBP reduces methane emissions by 74% and increases production volume by 20% by optimising oilfield well valve functions with AI modellingBaidu does underwriting for consumers with limited credit history using machine learningBaillie Gifford investigates the potential of AI to improve efficiencies through automating fund manager''s tasksBaltimore Gas and Electric generated $2.8 million in economic benefit from identifying fraud and unbilled energy usage with machine learningBank of America enhances its published currency research with machine learningBank of England analyses limit order book data using machine learningBankMobile approves loans for young banking customers based on non-traditional data measures using Upstart''s machine learningBig River Steel maximises energy consumption at off-peak times to minimise energy costs using an AI powered optimisation modelBig River Steel optimises production and minimises unplanned events in the production process process with machine learningBig River Steel predicts and optimises the maintenance of its machinery and equipment using machine learning.Big River Steel reduces cost of outbound transportation and optimises delivery windows using machine learningBlackRock chooses investment opportunities to add to its portfolio based on AI recommendationsBloomberg has piloted a short term market forecasting application which uses deep learning to make predictionsBlue Cross Blue Shield predicts individual propensity for opioid abuse with 85% accuracy to modify insurance pricing and support appropriate interventions using machine learning analyticsBlue River Technology offers deep learning technology which is aspiring to reduce herbicide usage by offering a more precise and targeted spray applicationBonanza Creek Energy avoids production shutdown and fines by anticipating when certain emissions are going to occur using a machine learning systemBosch Thermotechnology improves field service management appointment accuracy and efficiency with machine learningBoston Public Schools''s plan to reconfigure start times for high school students using an optimisation algorithm backfiresBranch grants loans to app users based on alternative data including contacts, social media, and call history and machine learning to assess credit riskCARFIT is offering real time issue detection on tires, wheels, shocks and brakes with machine learningCAS reduces time spent on contract analysis for Brexit implications by 75% using a machine learning platformCCC Information Services predicts repair requirements from vehicle collision photos using AICMA CGM enhances its cargo ships piloting and collision avoidance techniques through real time object detectionCaseCrunch''s AI program demonstrates greater accuracy predicting the outcomes of historic PPI cases than human lawyersCastle Ridge Asset Management identifies and rebalances portfolio investments among diverse asset classes using machine learningChina''s Ministry of Education grades students''s essays in one in four Chinese schools using deep learningChinese facial recognition technology mistakes businesswoman''s face on bus ad for someone actually jaywalkingChoozle announces partnership with Oracle''s Grapeshot to determine optimal online ad placement and ensure brand safety using AIChronopost International ensures on-time deliveries during peak activity with machine learning predictive analyticsCity of Redwood City improves parking occupancy utilisation by 250% and optimises revenue using machine visionClick-Ins to detect and automatically assess car damage with the introduction of a visual recognition and matching toolCommerzbank plans to automate 80% of pre-compliance checks for trade finance transactions using machine learningConnecterra increases dairy production by as much as 30% by tracking and analysing the health of cows with machine learningCrisis Text Line identifies 85% of high-risk users in need of emergency intervention by applying machine learning to textsDARPA simulates flight and landing of Boeing 737 by an AI-driven robot co-pilotDanish emergency service dispatchers identify heart-attacks in real-time emergency calls with 95% accuracy, compared to 73% for human dispatchers, with real-time speech analysis and machine learningDayTwo improves blood sugar management through personalised diet recommendations based on gut microbiome analysis using machine learningDeep Stack''s poker AI delivered statistically significant wins in Texas Hold ''Em poker games through deep learning.DeepMind increases value of wind power by 20% by predicting supply 36 hours in advanceDeputy introduces AI for automatic shift scheduling for its staffing management appDeschutes Brewery decreases beer fermentation cycle time using machine learning to optimise scheduling and monitoring of brewing processesDeutsche Bahn reduces maintenance cost by 25% and delay-causing failures using machine learningDialogue to optimise emergency rooms triage at Centre hospitalier de l''Université de Montréal (CHUM) using AIDidi to tackle traffic congestion and optimise navigation routes with deep learningDoNotPay has succesfully appealed £2 million in parking tickets using a chatbot to contest tickets based on user inputsDriverless street sweepers able to clean a park in less than 20 minutes employed for trial run in Shanghai''s Tus-Caohejing Science ParkDubai Airport enhances customer experience by doing predictive maintenance using machine learningDurham Police Constabulary improves custody decisions by predicting whether offenders will re-offend using machine learning that results in 98% avoidance of false negativesEDF Energy is testing automatic recognition of the figures on meter readings achieving 79% accuracyEDF Energy matches physical components of nuclear power stations with digital instruction manuals using deep learningEDF Energy wishes to monitor power station conditions in real time and predict maintenance requirements using machine learningEco Marine Power unveils automated control and monitoring systems for shipsElevate Services reduced contract review time by 55.5% using Kira automated document classification and data extractionEnedis reduces high-tension electrical grid outage with predictive maintenance using supervised learningEnel improved the average energy recovered per non-technical loss inspection by 70% in Italy and more than 300% in Spain using machine learningEnel is reducing operational and capital expenses by predicting maintenance and improving asset performance using machine learningExpedia optimises its best fare search results using machine learningFANUC will offer advanced manufacturing capabilities by enhancing industrial robots with deep learningFLL monitors aircraft movement and gets accurate status reports for gates with machine vision and natural language processingFSB saves loan application time for b2b lending using algorithms to match borrowers with lendersFacebook create new location address schemes for developing areas decreasing travel times by 22% in testsFarmers are able to quickly identify issues such as crop stress and disease and pest infestation on heatmaps enabled by drones and machine learningFarmers are able to track cows and monitor their activity and optimise food production through machine learningFord Credit improves customer loan risk predictions over traditional credit risk scoring using machine learningFreeport-McMoRan improves rock face assessment for better planning of steep blasting mining using dronesFukoku Mutual Life Insurance expects to save $1.2m a year from salaries by replacing 34 employees with an AI system that calculates insurance payouts.Funding Circle provides the only access to finance for 21% of its SME users SMEs by using machine learning in loan underwritingGE achieves speed and accuracy in detecting track flaws in real time with machine learningGlobal Paper, Pulp, Plastics and Rubber manufacturer eliminates over 50% of poor quality batches and increases average yields to above 90% with the use of machine learningGold Coast Health saves $3m per annum in operational costs by forecasting patient arrival rates at emergency care using machine learningGoogle drove a 15% reduction in power usage effectiveness overhead in cooling their data centres through advanced reinforcement ensemble machine learningGoogle''s Verily prioritizes patients by diagnosing retinopathy more accurately than ophthalmologists using deep neural networksGousto, a British meal kit retailer uses genetic algorithms to optimise warehouse to determine factory layout and movement of boxes through the floorGraphnet detects changes indicative of a seizure in epileptic patients using wearable tracker and machine learning and notifies the patient and carer via appGuangzhou Second Provincial Central Hospital provides initial consultations with conversational robots that can diagnose 200 diseases with 90% accuracyHanwha Aerospace supply Korean military with SGR-A1 autonomous sentry gun to protect their border with North KoreaHeathrow Airport tackles delays due to bad weather with the use of AIHitachi conducted an on-site demonstration of a warehouse management system equipped with its AI technology where results showed efficiency improvement in logistics tasksHovis, a famous bakery in the UK, automates administrative IT processes using machine learningHuawei launches operating system for smart cities using AIIBM Health''s Watson for Oncology is criticised for providing inaccurate and potentially dangerous treatment recommendations for cancer patientsIBM Research build machine learning model to analyse migration factors for prediction with low error ratesIBM launches Equipment Maintenance Assistant to predict equipment maintenance requirements and aid technicians in diagnosis and repair using machine learning