Description
Automate sales conversations through a text chatbot
Technology & data
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Linked Case Studies
Case Study
RapidMiner
RapidMiner conducts a thousand text chatbots monthly identifying hot leads and improving customer service responsiveness
Case Study
Flipkart
Flipkart increases online cart orders by 12% after implementing the Mira chatbot to help customers
Case Study
WestJet
WestJet introduces a customer service chatbot on Facebook Messenger
Case Study
Jaeger-LeCoultre
Jaeger-LeCoultre offers personalised recommendations that match items in cart or those bought previously, using chatbot service
Case Study
Epson
Epson America automatically follows up on 50,000 annual leads and generates 75% more qualified leads with the use of email conversational agents
Case Study
Facebook
Facebook shuts down its virtual assistant chabot experiment as it proves it cannot live up to the difficulty of the tasks it is asked to perform
Case Study
1-800 Flowers
1-800 Flowers deploys chatbots to offer a personalised gift buying experience that will increase customer engagement and sales
Case Study
KLM
KLM introduces conversational agent to help customers book plane tickets and create packing lists
Case Study
TicketMaster
TicketMaster uses conversational voice and text chatbots to improve event searching and ticket sales experience
Case Study
OCBC Bank
OCBC Bank text chatbot closes SGD70m in home loans
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