Context
Jaeger-LeCoultre is a Swiss luxury watch and clock manufacturer founded by Antoine LeCoultre in 1833.
The Project
According to the FT: "Users put watch reference numbers into the Facebook-based bot and it suggests suitable straps and other accessories." Jaeger-LeCoultre’s claims that AI is not only able to improve customer engagement but also serve as a powerful tool for brands internally. The FT: "Because information is provided by a customer through direct conversation with the brand, the data are notably more insightful than those collected from, say, cookies or one’s browsing history."
Results
Results undisclosed
Related Use Cases