Financial Services
Case StudyZenplace

Zenplace plans to implement conversational agents to connect tenants with property management through home devices

Zenplace is developing a chatbot which allows tenants to connect through third-party devices (e.g. Google Home and Alexa) to connect to property managers for service requests.

Context

From Tech.co: "[P]roperty owners continue to find rental and management extremely frustrating and worrisome – challenged with issues like determining optimal rent, to finding reliable tenants, to leasing quickly and easily, receiving the rent on time, and efficient maintenance of their properties".

The Project

Zenplace is "developing a chatbot through Amazon’s Echo that allows renters to pay their rent, place service requests and make other demands that would usually fall on the shoulders of a property manager" (from Techemergence).

AI Usage

Details unspecified

Results

Planned; results not yet available

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