The NHS is looking to improve workforce productivity as well as trial innovative technology in healthcare that has not yet been tested.
CoachBot is being rolled out in a 12-month trial to clinical and inpatient 30 employees. "The chatbot asks team members questions to work out the team dynamic before pulling this into an initial report, showing areas of improvement. From there it provides a development plan, including toolkits, exercises and bite-sized learning to help the team improve... CoachBot does this by using machine learning to hunt for patterns in the data to predict which actions are most likely to help them. By ingesting data from 105 academic articles on individual, team and organisational performance, CoachBot has been trained to spot patterns and make good managerial suggestions."
Training set of 105 academic articles on organisational and individual performance workplace performance.
Trial planned; results not yet available.