Use CaseMedia & Entertainment / Media and publishing

Automate community management by monitoring online discussions and flagging abuse

Software which automates the work of human moderators to identify abuse and misconduct in online messages between video game players on community boards.

⚙

Revenue

Revenue - Customer retention

⚙

Operational

Operational - Employee satisfaction

Cost

Cost - Job automation

Description

Automate community management by monitoring online discussions and flagging abuse

Linked Case Studies

Case Study

New York Times

New York Times increases article commenting capacity by 3x using machine learning to automatically flag inappropriate content for moderator review

→

Case Study

Spirit AI

Spirit AI attempts to make gaming communities more inclusive by using natural language understanding and machine learning to monitor conversations and detect cyber bullying

→

←Back to Use Case Library

Source: gamesindustry.biz · Editor: sw