Description
Diagnose emotional reaction to enhance customer experience
Linked Case Studies
Case Study
Mars Inc.
Mars Inc improves ad performance with computer vision and machine learning
Case Study
Heineken
Heineken invests in more engaging marketing material with machine vision and machine learning
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Humana Inc.
Humana achieves 28-percent increase in customer satisfaction by coaching agents and supervisors in real-time by recognising emotions from customer voice
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YouFirst
YouFirst optimises video campaign and brand strategy through emotion tracking
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Hawaii’s State Tourism Authority
Hawaii''s tourism authority uses emotion recognition to understand customer emotions and personalise travel offers based on their likes and dislikes
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LG
LG maximises consumer engagement with ad video using machine learning and machine vision
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University of Melbourne
University of Melbourne researchers predict consumer beer preference with 82% accuracy using biometric measures
Case Study
Microsoft
Microsoft trains a deep neural network to identify human laugh and its intensity
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Source: appliedai.com · Editor: original-sdg