Healthcare
Case Study3M

Utah Hospital automates treatment coding using NLP increasing coder productivity by 21% and reducing hospital acquired conditions by 63%

Utah Hospital used 360 Encompass system from 3M to better understand patient data through documentation and come up with uniform treatment and billing coding. The solution uses NLP to analyze write-ups and generate code. Better communication with CDI reviewers, coders and physicians resulted in reduced PSIs and HACs and improved productivity.

Context

"A hospital in Utah wanted to investigate the recent increase in patient safety indicators (PSIs) and hospital-acquired conditions (HACs) affecting quality."

The Project

"Using the 360 Encompass solution they could better understand patient data through documentation. Through improved productivity and communication the hospital were able to decrease PSIs and HACs and increase physician agreement rate"

Results

The company reports: * 21% increase in inpatient coder productivity * 63% decrease in patient safety indicators (PSIs) and hospital-acquired conditions (HACs) * 12% increase in physician agreement rate

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