"LendUp is a financial technology company that provides loans and credit cards, as well as financial education, access to credit reporting and gamification for responsible lending behavior."
"TrueAccord’s Patent Pending decision engine uses machine learning to create personalized, digital first, consumer experiences that are uniquely tailored for each consumer. TrueAccord platform uses a state machine to create a complex interaction model with a consumer, and a clustering engine to compare the consumer to more than 1.5 million consumers who passed through our platform. Based on those 100’s of millions of data points, it predicts the consumer’s reaction to communication frequency, timing, channel, and content. TrueAccord''s decision engine then selects from hundreds of internally generated and legally pre-approved messages that drive consumer engagement via omni-channel delivery. Once delivered, it tracks real time events from the consumer - email opens, link clicks, browsing pattern on TrueAccord assets and interaction with our call center - to decide what its next step should be. TrueAccord''s Compliance Firewall enforces compliance rules on contact timing, frequency, and included disclosures. The Compliance Firewall allows easy implementation of new rules at scale, as State-level rules may vary, and keeps a detailed event log for audit purposes."
"Heartbeat is a fully automated and reactive decision engine that uses a combination of machine learning and data-driven heuristics to determine the optimal way of interacting with each individual debtor."
More than 2.5 million consumers and tens of million of interactions have resulted in more than 100m data points
2.5 Million customers have been served so far