Use CaseHealthcare / Healthcare providers and services

Provide first line of medical advice online through chatbot

Automated medical response to individuals with health questions available through media including apps, online and chat functionality. Potentially used as part of a triage functionality in a healthcare system.

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Risk reduction

Risk reduction - Predictive diagnosis

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Operational Support

Operational Support - Issue triage

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Operational

Operational - Service / outcome scaling

Description

Provide first line of medical advice online through chatbot

Technology & data

Operations fn?

Linked Case Studies

Case Study

NHS

The UK NHS reduces costs by providing healthcare triage advice via a virtual assistant mobile app

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Case Study

Babylon Health

Babylon Health claims 82% accuracy for video medical diagnosis based on machine learning and natural language processing

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Case Study

Guangzhou Second Provincial Central Hospital

Guangzhou Second Provincial Central Hospital provides initial consultations with conversational robots that can diagnose 200 diseases with 90% accuracy

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Editor: sdg