Provide access to digital information to illiterate individuals through conversational agent tools
Use CaseGovernment & Public Sector
Provide access to digital information to illiterate individuals through conversational agent tools
Provide access to digital information to illiterate folk through conversational agent tools / chatbots. Voice interaction enables new forms of communication - for example low / free marginal cost access to healthcare advice or other information. Access to digital devices, Internet and electricity may be factors limiting deployment.
⚙
Other
Revenue - New customer discovery
⚙
Other
Operational - Service / outcome scaling
Executive Overview