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Use CaseMarketingFinancial Services / Banking

Manage brand reputation by scanning social media to discover references to the company or products or key individuals

Manage brand reputation by scanning social media to discover references to the company or products or key individuals. This may be supported with sentiment analysis - although this can potentially be misleading (e.g. ''humorous'' memes can be misinterpreted).

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Risk reduction
Risk reduction - Spot issue (eg copyright infringement)
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Operational Support
Operational Support - Situational awareness
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