Description
Identify customer emotional sentiment in branch using facial expression analysis
Technology & data
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Editor: sdg
Use CaseMarketingFinancial Services / Banking
Identify customer emotional sentiment in branch using facial expression analysis
Identify customer emotional sentiment in branch using facial expression analysis. This may be misleading as cause and effect are not always clear cut and the risk of false positives is high.
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Revenue
Revenue - Sales effectiveness improvement
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Operational Support
Operational Support - Performance tracking