Description
Deliver "digital human" conversational interface with customers in physical locations
Technology & data
*** check categry and function
Linked Case Studies
Case Study
Lowes
Lowes introduced Lowebot, a retail robot, to help customers and scan inventory in real-time to locate product or price discrepancies
Case Study
The North Face
The North Face offers customers a personalised, engaging virtual shopping experience using chatbot and machine learning
Case Study
Macys
Macy’s launches an in-store shopping assistant to help shoppers find information using conversational agents
Case Study
Whole Foods
Whole Foods enhances shopping experience at physical stores by using chatbots to offer recipes with ingredients in the aisle, easier search option with emojis etc.
←Back to Use Case Library
Editor: sdg