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Use CaseMarketing

Automate analysis of customer surveys and reviews

Use Natural Langugage Processing to analyse text fields in surveys and reviews to generate insights in to customer views, responses and sentiment.

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Operational Support

Operational Support - Issue triage

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Data

Data - Data enhancement

£

Cost

Cost - Staff efficiency

Description

Automate analysis of customer surveys and reviews

Linked Case Studies

Adore Me generates product insights by determining customer sentiment with a 92% accuracy based on natural language processing analysis of thousands of reviews

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Source: appliedai.com · Editor: original-sdg