Human Resources
AI Use Cases
Optimise job listing to attract more diverse candidates
Recruitment
Inadvertent wording of job listings can alienate potential candidates who may feel that the employer is not looking for employees with their profile. Using NLP to improve job listings can help remove one barrier to more diverse applications.
Analyse and suggest improvements for CVs and resumes
Recruitment
When job seeking there is difficulty in reflecting on and improving a CV after having worked on it for a lot of time: candidates can use technology to do that for them before they apply for jobs. The technology will have been trained on successful CVs and resumes to identify how the content has been articulated. Therefore, such a system can compare the input with its database and identify areas for improvement. Increasingly this is effectively about reverse engineering recruitment algorithms.
Deliver personalised training course
Training And Career Development
Delivery of relevant training materials, reinforced with feedback loops to make sure that progress is appropriate. Feedback loop can then drive subject matter iteration, progress to new content or a structured focus to reinforce skills gaps - likely with additional human intervention. Clarity on what is being measured and captured is a critical definitional challenge - as is the extent to which educational professionals are in the loop.
Improve accuracy of sports event scoring using real-time sensors
Training And Career Development
Use 3D sensors to support the decision making process for judges in sports that require scoring or judgement calls. An example of this would be gymnastics where the tool can be trained on routine peformances. These tools may also be used to support individual's althletic training regimes.
Monitor and measure employee digital media access to support productivity improvement
Employee Relations
Monitor employee actions to determine non productive and personal activities. Some of these may be specifically unacceptable - accessing inappropriate material on work equipment for example - but others may simply be a measure of productivity lost to social media.
Analyse HR data to provide support to employee satisfaction
Employee Relations
HR analytics are used to analyse and measure a variety of factors to predict likely staff satisfaction and predict potential trajectories. Models can be used to assess likely factors driving key business metrics - for example the impact on staff retention.
Map physical behaviour and interaction across the organisation to Improve team productivity
Employee Relations
Collect and measure physical behaviour how people moved through the day, who they interacted with, what their tone of voice was like, if they leaned into listen and other types of interactions that happen at every company every day. Use this to determine whether there are opportunities to improve team productivity.
Address employee concerns anonymously
Employee Relations
Employees in conversation record an account of their concerns and issues which is automatically captured and transcribed. HR gets a detailed report and can conduct follow-up interviews through the bot. Potentially, employees can stay anonymous if they so choose.
Predict future employee performance
Employee Relations
Using historic performance data (typically personal and comparable cohort), skills learnt and exhibited and forward looking information on likely organisational skills or resource requirements to predict potential future performance of individuals. This can potentially be used to support resource planning - and could potentially open the organisation to legal risks (depending on implementation; e.g. should this be used to drive compensation).
Monitor, measure and manage staff skills performance based on feedback from robotic assisted surgery
Employee Relations
Using robotic sensors to capture surgeons' performances during robot-assisted surgery and analysing resulting performance data. This has a knock-on impact of potentially reducing medical malpractice liability exposure.
Optimise domestic or office environment with better interior design or dynamic mood-reflecting decoration
Employee Relations
Build on feedback from residents to create optimal mood-related visual stimuli in residential or office settings. This may include support for better interior design (using associated technologies including augmented reality) but also may lead to annoying whale music.
Monitor staff alertness levels to ensure safety and productivity
Health And Safety
Use real time sensors and data tracking to monitor staff presence and alertness (e.g. are they falling asleep on the job) to ensure maximum productivity and reduce risk (of process and output). Will also likely be used as an input to staff assessment, health and safety planning and overall workforce planning.