Northstar Location Services decreases customer call escalation by 54% and handle time by 35% implementing Castel Detect to monitor emotional thresholds during customer service calls
Public Prosecutor's Office of the City of Buenos Aires
Legal
Operations
The Public Prosecutor's Office of the City of Buenos Aires automates about 50% of the normal workload and produces rulings with artificial intelligence
Osler, Hoskin & Harcourt LLP increases document review efficiency by using Kira document analysis software to draw out relevant information from contracts
H&R Block improves filing acceptance rates by 10% by monitoring the performance of its online tax filing application and user experience using machine learning
Influential assesses suitability of social media influencers for use in marketing campaigns by analysing social media content using natural language processing